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Craig Raucher – Create A Positive Mark On The Customer

Attracting clients is an integral aspect of any business. It is the clients who are responsible for creating demand for goods and services in the market. Craig Raucher – How to make a positive impact on customer is important to establish a larger base.
Turn an angry client into a happy one
When an angry buyer shows at your doorstep or makes unfavorable comments on your social media platform, then you need to listen to the grievances of the clients. Apologize and show empathy. Talk in a calm manner and interact with the client in such a way that he starts to trust you.
Customer service
Unresolved complaints will have a tendency to escalate. They will find their way on the social media postings. Once this starts more and more annoyed clients will start posting their comments. This will lead to the building of negative sentiments which will damage the reputation of your brand. Provide them with client service and address their issues with respect. This will reduce the negative impact.
Nip in the bud
Your job does not end with a happy client. Take detailed notes when you are conversing with the angry buyers. If they talk about any problem, attend to it. These suggestions can assist you in knowing where your business needs to work more efficiently. Work in a positive frame and attitude. Craig Raucher will help you in this context.
Nurture business relationships
Cultivate your business relationships with your customers. You will then be in constant demand, and you will be able to establish a real connection with others. It is always a good practice to look at things from the perspective of a customer.

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Location: Staten Island, NY, USA

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